Tab#9 - Performance Measures

To provide local elected officials policy information approved by the Governor’s Workforce Policy Board regarding performance measures.

January 12, 2000

As a foundation for the Governor’s Workforce Policy Board consideration of performance accountability issues, the WIA State Implementation Team chartered a cross agency workteam to consider the issue of performance accountability. Specifically, the role of the workteam was to identify the issues associated with performance accountability and to develop a potential strategy for the Board’s consideration. The following were recommendations of the workteam:

• Establish a set of performance measures as defined in the Workforce Investment Act of 1998, the Carl D. Perkins Vocational and Technical Education Act of 1998, and TANF requirements as the basis for the performance management system;
  
  
• Establish performance targets on the basis of continuous improvement principles that establish high performance benchmarks and the negotiation of standard units of improvement (as opposed to establishing minimum levels of performance);
  
  
• Establish the Malcolm Baldrige Criteria and/or ISO9000 registration as the framework for enabling local service providers to advance toward high performance;
  
  
• Establish the state fiscal year as the basis for reporting all performance data; and
  
  
• Recognizing the importance of the major information databases already in operation, establish a clear process and assign functional responsibility for data aggregation across the current major information databases related to performance accountability.

The Governor’s Workforce Policy Board approved the establishment of federally required WIA performance measures. The board will not, in the short term, recommend any additional state required performance measures for WIA – only federally required performance measures.

The local board, the Chief Elected Official and the State shall negotiate and reach agreement on levels of achievement required for federally required WIA performance measures.

Rescissions: None