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Best Practices

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If you do not already have Acrobat 5.0 or higher, you may download it for free. Non Ohio Workforce Connection Link

Click on any of the following topics to access One-Stop Best Practices information regarding:


Services to Business
Customer Satisfaction Survey - Business Services (The Source Northwest Ohio) PDF
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Customer Flow of Service
Labor Exchange Flow Chart (The Source Northwest Ohio) PDF
ODJFS Customer Flow in a One-Stop PDF(Note: For the best legibility, we recommend you print this document at the highest possible resolution, and on paper 8-1/2"x14" or larger. For assistance, please call Graig Pellman at 614-644-0677.)
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Ohio Department of Job and Family Services Notebook (Revised 4/24/02)
Table of Contents, Introduction and Acronyms PDF
Tab 1 - UI Services PDF
Tab 2 - Profiling Services PDF
Ohio Profiling Database Instructions PDF
Tab 3 - Rapid Response PDF
Tab 4 - Veteran Services PDF
Tab 5 - Wagner-Peyser Services PDF
Tab 6 - NAFTA/TAA PDF
Tab 7 - WIA PDF
Tab 8 - TANF PDF
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Incumbent Worker Training
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On-The-Job Training
Cleveland Career Centers On The Job Training Fact Sheet PDF
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Apprenticeship
The Ohio State Apprenticeship Council web site Non Ohio Workforce Connection Link
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Career Assistance
Accent One Stop System Customer Survey, Re: Education (Allen, Paulding and Putnam Counties) PDF
Accent One Stop System Customer Survey, Re: Employment (Allen, Paulding and Putnam Counties) PDF
Accent One Stop System Customer Survey, Re: Same Employment (Allen, Paulding and Putnam Counties) PDF
Presentation: The Accent One Stop System (Allen, Paulding and Putnam Counties) PDF
City of Cleveland Core Services Checklist PDF
City of Cleveland Core Services Checklist Instructions PDF
City of Cleveland Individual Employment Plan PDF
Cleveland Area Job Seekers Events Calendar (February 2004) PDF
Cleveland Area Job Seekers Events Calendar (April 2004) PDF
Fairfield County WorkNet Garment Gallery PDF
Fairfield County WorkNet Resources PDF
Licking County One Stop Teams Up With Wal-Mart PDF
Licking County Opportunity Links Partners to Attract Jobs PDF
More Than Just a Job: Person-Centered Career Planning PDF
Pike CAC Action Gram (Newsletter) PDF
"Retail landscape changing - Newark set to welcome Wal-Mart," by David Gilligan, The Newark Advocate, Sunday, January 12, 2003 PDF
Services Guide (City of Cleveland) PDF
Wall Signs Describing Services (Morgan County) PDF
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Assisting Offenders and Ex-Offenders
Providing Real Opportunities for Ex-offenders to Succeed (Flyer) - Employment Connection PDF
Providing Real Opportunities for Ex-offenders to Succeed PROES (Brochure) - Employment Connection PDF
Tri County Jail Outreach PDF
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Youth Programs
Warren County One-Stop Youth Presentation PDF
WIA Youth Works Program - Licking County PDF
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One-Stop Business Plan
Executive Summary: Summit County One-Stop Business Plan PDF
Summit County One-Stop Business Plan PDF
Summit County - Implementation Committee Recommendations PDF
Summit County One-Stop Career Center Marketing Plan PDF
Summit County One-Stop Implementation Timeline PDF
Summit County One-Stop Sources and Uses Narrative PDF
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Overseeing One-Stops
Area 15 Calendar PDF
New Partner Orientation Checklist (Clermont County) PDF
New Partner Orientation Checklist (Marion County) PDF
One Stop Operations Guide (Clermont County) PDF
One-Stop Operations Guide For Summit and Medina One-Stop Partners PDF
Overseeing One-Stops - A WIB Members' Guide to Quality Assurance PDF Non Ohio Workforce Connection Link
System Labor Exchange Policies and Procedures (The Source Northwest Ohio) PDF
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One-Stop Partners Schedule
Sample One-Stop Partner Schedule (Clark County WorkPlus Center) PDF
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References and Forms
City of Cleveland Career Centers Customer Interest Form PDF
Cuyahoga County Reemployment Services Center Desktop Reference for One-Stop Partner Services PDF
Cuyahoga County Reemployment Services Center New Customer Registration Form PDF
Fairfield County WorkNet Customer Survey PDF
Fairfield County WorkNet Handouts Sheet PDF
Franklin County DFS Employer Service Agreement PDF
North Coast Jobs Connection One-Stop System Business Services Guide PDF
One Stop Partner Referral Form (Clermont County) PDF
One Stop Partners Referral Form (Clermont County) PDF
One-Stop Link of Southern Ohio Customer Notice and Authorization for Release of Information PDF
One-Stop Link of Southern Ohio Customer Referral Form PDF
Personal Data Record PDF
Your Rights as a Customer - Complaint Procedures (City of Cleveland) PDF
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Courses and Seminars
Employment Connection Workshop Schedule PDF
Personal Occupational Development Workshops - Ottawa County PDF
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Partnering with Border States
The Workforce Development Resource Center - Lawrence County PDF
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Skill Standards and Credentialing
State of Illinois Credentialing Technical Assistance Guide PDF
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Continuous Improvement
One-Stop Innovations - Leading the Change Under the WIA One-Stop System, John J. Heldrich Center for Workforce Development, 2002. PDFNon Ohio Workforce Connection Link
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Bi-Lingual Services
Ohio Relay Service - Spanish Relay PDF
Ohio Agriculture Non Ohio Workforce Connection Link
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Serving People with Disabilities
Serving People With Disabilities information has been moved to the new ADA Guidance page.
ADA Facilities Checklist, Version 2.1 PDF
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Sample Forms

Adobe Acrobat Reader 5.0 or higher is required to view PDF files on this site.
If you do not already have Acrobat 5.0 or higher, you may download it for free. Non Ohio Workforce Connection Link

The following sample forms come from local workforce development agencies in Ohio. They are posted on Ohio Workforce Connection so individuals across the state can learn how other areas are proceeding with WIA implementation activities. Please note this information is provided for guidance only, and may not necessarily reflect all of the requirements of state and federal laws. If you use these forms you should check to be sure they address the needs of your program.
If you have a document that may be of interest to other local WIA areas and their workforce development agencies, please let us know through the Contact us button.
General Case Management Forms
Intensive Services Pre-Application Form PDF
One Stop System Core Service Registration PDF
Release of Information Form PDF
Occupational Skills Pre-Assessment PDF
Individual Career Plan/Assessment PDF
Individual Employment Plan PDF
Individual Service Strategy (ISS) Career Plan PDF
Occupational Skills Training PDF
Monthly Contact Form - Staff Function PDF
Case Notes PDF
Internship Forms
Internship Participant Agreement PDF
Internship Worksite Application PDF
Internship Site Agreement PDF
Internship Training Plan PDF
Individual Training Account (ITA) Forms
Individual Training Account (ITA) Committee Questionnaire PDF
Interest Survey PDF
Appropriateness of Training and Cost Issues Checklist PDF
Individual Training Account (ITA) Agreement PDF
Draft: Vocational Training Voucher Award PDF
Monthly Contact Form - All Training Programs PDF
Classroom Attendance PDF
Follow-up LetterPDF
On-The-Job-Training (OJT) and Customized Training Forms
Re-Location Policy and Pre-Award Survey PDF
On-The-Job Training Contact PDF
OJT Trainee Evaluation Form PDF
OJT Reimbursement Form PDF
Customized Training Program Guidelines and Application PDF
Customized Training Notice of Amendment to Contract PDF
Youth Program Samples and Forms
Youth Program Case File Document Form PDF
Requirements of WIA Act and Regulations for Youth Service Strategies PDF
Youth Program Applicant Statement PDF
Youth Program Eligibility Checklist PDF
Youth Program Release of Information Form PDF
Youth Objective Assessment and ISS Development PDF
Youth Assessment Review PDF
Youth Program Activity Report Form PDF
Youth Goals Form PDF
Youth Termination Record Form PDF
Youth Program Request For Proposal (RFP) (Butler County) PDF
Youth Program Request For Proposal (RFP) Rating Form (Butler County) PDF
Youth Program Request For Proposal (RFP), Including Attachments A, B, and C ( Workforce Development Board of Northwest Ohio) PDF
Workforce Development Board of Northwest Ohio, Youth Voucher Form PDF
Others
Disclosure of Lobbying Activities PDF